The 2023 nationwide stop sell has happened!

BT have now stopped selling and supporting Public Switched Telephone Network (PSTN) connections, which also includes all Wholesale Line Rentals (WLR).

From 2025 they will switch these networks off.

As part of the Big Switch Off, the UK-wide stop sell on 5th September means that copper-based services such as ISDN are now no longer available for purchase. This includes WLR Single Lines, Multi Lines, ISDN2, ISDN30 and ADSL (SMPF), FTTC and G.Fast.

Pre-existing legacy services can still be used until switched off in December 2025, but you cannot source any new services, or modify existing ones. You also cannot add services to an existing line or move a line with the same exchange area.

Businesses are now being operationally impacted by this, increasing project budgets and extending timelines. The sooner you act, the fewer hurdles you will face such as reduced options, increased disruption and higher costs.

What are my options?

One option is to move to a fibre service and embrace the Cloud, using solutions such as our own Evonex telephony platform. An alternative is via SIP with an on-premise hybrid telephone system.

If you have a lift line or analogue line that underpins another service, this can be migrated, but likely on a higher tariff and subject to changes further down the line.

Not sure where to start with the Big Switch Off? Don’t worry, we can help!

SCG will guide you through the whole process to make it as easy as possible, resulting in a communications solution that won’t be affected by The Big Switch Off and actually improves business performance.

It’s time to upgrade

Until you upgrade, the agility of your business communications will be severely limited; this legacy technology now lacks the flexibility to expand or adapt to your needs. Upgrading will not only modernise your workplace, but also improve internal and external communications, business processes, and potentially your customer experience.

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Get ahead in the Cloud

By hosting your telephony in the Cloud with either IP or SIP telephony, it will be much easier to manage and flex your communications platform your way, and add on applications and new technology when required.

The Cloud also upgrades your business continuity and increases security, and if a line fails then it can be set to automatically switch over to another. If faced with the unforeseen, like another pandemic, then you can easily set up staff to work from home where they can access the same features and functionalities that they can in the office. Capabilities like flexible call routing put you in driving seat with routing plans, or let you change things as needed, then and there.

What are you waiting for?

Act now to futureproof your communications and greatly benefit your business.

Contact our experts to discuss your requirements, and we will organise the best solution for you.