A business getting ahead by looking at modern, cost-effective Cloud-based solutions from a local source. The Challenges The inability to administer 16 locations, all of which had different phone systems with limited remote access, leading to frustrating delays in change management. A complicated billing model was in place with multi-vendor interaction, making central financial management […]
MWR Accountancy manages business accounts, provides accounting and tax services, as well as delivers advice on how to improve and develop a business. It offers integrated business strategies, corporate finances, and specialist tax advice. The Challenges MWR had three different suppliers for its broadband, phone line, and phone system services across two sites in Cardiff […]
A 36-bedroom hotel, based in the Stroud Valley and operated by Bespoke Hotels. The Challenges For Stonehouse Court Hotel, a stunning village location provides an idyllic country-esque stay, but also creates challenges around internet speeds and connection quality. Despite a contract for speeds of 40 Mbps, the hotel rarely secured more than 6 Mbps download […]
Davies Turner is one of the UK’s leading multi-modal forwarder and logistics organisations, with over 750 employees and more than 20 branches across the UK. The Challenges Multiple locations, remote workers in need of affordable business mobiles, and a business need to mix newer and legacy equipment. Davies Turner needed to replace all their existing […]
Perfect Vision is an independent, established opticians practice in the heart of Canton, Cardiff. It offers high-quality healthcare and strives to meet all customer needs in a friendly and efficient manner. Good customer service is vital to the business – so its communication systems need to be efficient too. The Challenges Perfect Vision had issues […]
Leekes, the Welsh-based retailer that offers everything for the home, including furniture, kitchens, bathrooms, and all the finishing touches, was established over 125 years ago. It boasts four large format department stores across South Wales, the West Country and the Midlands, along with a home improvement centre located where it all started, in the South […]
Read about how we worked with GoCustom Clothing to update and improve their remote working solution and overall efficiency. The Challenges The administration was a problem and difficult to manage. The previous system was not very intuitive, and lacked flexibility, making it unsuitable for the remote workers. They were using a separate VoIP system for […]
Flocon Valves and Fittings is based in Pontypridd, Wales, supplying industrial valves, pipes, and pipe fittings. They are the largest independent stockist in South Wales. The Challenges Moving location posed a challenge and they required a Cloud-based system to improve flexibility and ease of system management. A need for call recording to ensure all phone […]
Established in the 1920s, Hobbs House Bakery is a true family business with bakery supplies delivered and available to buy both online and in their bakery shops. The Challenges Hobbs House Bakery has been a customer of SCG for several years. Their phone system had become outdated, even though it had always been reliable and […]
