Customer Notification

We reluctantly give notice of price increases across our products, as a result of the continued inflationary pressures that are impacting our supply costs.

We do fully understand that any price increase is never welcome, especially in the current climate and please be assured, we have no option but to pass the rising supplier costs on.

In accordance with our Terms & Conditions, the RPI percentage for this year will be 7.4% (RPI 3.5% + 3.9%).

Please note if you pay monthly for your mobile handsets or hardware, these will NOT be included in the RPI adjustment.

We encourage you to speak to your Customer Experience Account Manager if you would like to review your current communications setup. Upgrading to a future-proof solution, such as our next-generation Hosted Cloud telephony product: Evonex Connect, may be a more cost-efficient option.

You’ll see the change on your March 2025 bill, and you can keep track of all your bills and SCG Together services via your customer portal.

Please do not hesitate to contact your Account Manager via 0800 4700 007 should you wish to discuss any aspect of this communication in more detail.